Privacy Policy
River Heritage Resort (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.river-heritage.com | www.riverheritageresort.com , make enquiries, reservations, or interact with our services.
By using our website or services, you agree to the practices described in this policy.
We may collect the following categories of personal and non-personal information:
Special requests or preferences
Payment-related information (processed securely via third-party gateways)
The information collected is used to:
Process reservations and enquiries
Provide personalized hospitality services
Communicate booking confirmations, updates, and offers
Improve website functionality and guest experience
Respond to customer service requests
Comply with legal and regulatory obligations
Conduct marketing, promotional, and analytical activities (with consent where required)
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Analyze website traffic and performance
Support marketing and remarketing campaigns
You may disable cookies through your browser settings; however, some website features may not function optimally.
We do not sell or rent your personal information. We may share your information only with:
Trusted service providers (booking engines, payment gateways, email services)
Legal or regulatory authorities, if required by law
Internal teams for operational and service-related purposes
All third parties are obligated to maintain confidentiality and data security.
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no online transmission is 100% secure.
We retain personal information only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal, accounting, or reporting requirements
Once no longer required, data is securely deleted or anonymized.
Depending on applicable laws, you may have the right to:
Access your personal information
Withdraw consent for marketing communications
Lodge a complaint with a data protection authority
Requests can be made by contacting us using the details below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before sharing any personal information.
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from minors. If such data is inadvertently collected, it will be promptly deleted.
10. Changes to This Privacy Policy
River Heritage Resort reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website constitutes acceptance of the revised policy.
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
River Heritage Resort Jim Corbett, Dhikuli, Ramnagar, Uttarakhand – 244715 Phone: +91 79020 99999 Email: info@river-heritage.com Website: www.river-heritage.com | www.riverheritageresort.com
To plan a stay, an event or a group booking, call +91 79020 99999 or write to info@river-heritage.com. Our reservations team can advise on room categories, seasonal rates, safari availability and travel routes to Jim Corbett.