Terms of Service
Welcome to River Heritage Resort (“we,” “our,” “us”). These Terms of Service govern your access to and use of our website www.river-heritage.com | www.riverheritageresort.com and all related services, including enquiries, reservations, and guest communications.
By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please refrain from using the website.
The website is intended for personal, non-commercial use related to resort information, enquiries, and bookings.
You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site.
Any misuse, hacking attempts, data scraping, or malicious activity is strictly prohibited.
All reservations made through the website, phone, email, or third-party platforms are subject to availability and confirmation.
Accurate personal and contact details must be provided at the time of booking.
River Heritage Resort reserves the right to refuse or cancel bookings at its discretion, including in cases of incorrect information, suspected fraud, or policy violations.
Room rates, packages, and experiences are subject to change without prior notice.
Prices displayed are exclusive or inclusive of applicable taxes as mentioned at the time of booking.
Payments are processed securely via authorized third-party payment gateways. River Heritage Resort does not store card or payment details.
Any additional charges incurred during the stay must be settled prior to check-out.
4. Cancellation, Modification & No-Show Policy
Cancellation and modification terms vary based on room type, season, rate plan, and promotional offers.
Specific cancellation policies will be communicated at the time of booking confirmation.
Failure to arrive on the scheduled check-in date without prior notice may be treated as a no-show , and applicable charges may apply.
Standard check-in and check-out timings are communicated during booking.
Early check-in or late check-out is subject to availability and may incur additional charges.
Valid government-issued photo identification is mandatory at check-in for all guests.
6. Guest Conduct and Responsibilities
Guests are expected to behave respectfully toward staff, other guests, and resort property.
Any damage to resort property caused intentionally or due to negligence will be charged to the guest.
Illegal activities, nuisance behavior, or violation of resort rules may result in immediate eviction without refund.
7. Resort Facilities and Experiences
Access to amenities, recreational activities, and experiences may be subject to operational hours, weather conditions, safety norms, and prior booking.
Certain activities may carry additional charges or require signed consent forms.
The resort reserves the right to modify or discontinue any service or facility without prior notice.
8. Health, Safety, and Liability
Guests participate in resort activities at their own risk.
River Heritage Resort is not liable for loss, injury, accident, illness, or damage to personal belongings unless caused by proven negligence on our part.
Guests are advised to take appropriate personal insurance coverage for travel, health, and valuables.
All website content, including text, images, logos, videos, designs, and branding elements, are the intellectual property of River Heritage Resort.
No content may be copied, reproduced, modified, or distributed without prior written permission.
10. Third-Party Services and Links
The website may contain links to third-party websites or services for convenience.
River Heritage Resort does not control or endorse these third-party platforms and is not responsible for their content, policies, or practices.
All personal information shared with us is handled in accordance with our Privacy Policy .
By using our services, you consent to the collection and use of information as described in the Privacy Policy.
River Heritage Resort shall not be held liable for failure or delay in performance due to events beyond reasonable control, including but not limited to natural disasters, government actions, pandemics, strikes, or technical failures.
We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective upon posting on the website. Continued use of the website constitutes acceptance of the revised Terms.
14. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India . Any disputes shall be subject to the exclusive jurisdiction of the courts in Uttarakhand .
For any questions regarding these Terms of Service, please contact:
River Heritage Resort Jim Corbett, Dhikuli, Ramnagar, Uttarakhand – 244715 Phone: +91 79020 99999 Email: info@river-heritage.com Website: www.river-heritage.com | www.riverheritageresort.com
To plan a stay, an event or a group booking, call +91 79020 99999 or write to info@river-heritage.com. Our reservations team can advise on room categories, seasonal rates, safari availability and travel routes to Jim Corbett.